Privacy Policy

Privacy Policy

Welcome to North Peak Digital. These Terms and Conditions outline the rules and regulations for using our website, located at northpeakdigital.cc.

By accessing or using this website, you agree to accept these terms in full. If you do not agree to all of the terms and conditions outlined below, please discontinue use of the site.


1. Use of Website

You must be at least 18 years old to use this website. By using northpeakdigital.cc, you confirm that you are of legal age.

You agree to use this site only for lawful purposes. Any use that could damage, disable, or impair the website, or violate any applicable laws or regulations, is strictly prohibited.


2. Intellectual Property

Unless otherwise stated, all content on this site—including text, graphics, branding, design, and digital assets—is the intellectual property of North Peak Digital or its licensors. All rights are reserved.

You may view and print pages for personal, non-commercial use only. Republishing, distributing, modifying, or commercially exploiting any content without express written permission is strictly prohibited.


3. User-Generated Content

If you submit content to North Peak Digital (such as comments, testimonials, feedback, or suggestions), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and publish that content for marketing or operational purposes.

You are solely responsible for ensuring that anything you submit complies with applicable laws and does not infringe upon third-party rights.


4. Limitation of Liability

The content on northpeakdigital.cc is provided for general informational purposes only. While we strive for accuracy and up-to-date information, we do not guarantee the reliability, completeness, or current accuracy of the information provided.

North Peak Digital, its team members, partners, or affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or our services.


5. Third-Party Links

Our website may include links to third-party websites that are not owned or controlled by North Peak Digital. We are not responsible for their content, privacy policies, or business practices. We encourage users to review third-party terms before engaging with their services.


6. Termination of Use

We reserve the right to suspend or terminate access to northpeakdigital.cc at any time, without prior notice, for violations of these Terms or for any other reason deemed necessary to protect our business and users.


7. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. By using this site, you agree to submit to the exclusive jurisdiction of the courts within that region.


8. Updates to Terms

North Peak Digital reserves the right to revise or update these Terms and Conditions at any time. Continued use of the website after updates are posted constitutes acceptance of the revised terms.


9. Fulfillment & Service Policies

Refunds

  • Customers may request a refund within 7 days of receiving physical goods, provided items are returned in original condition.

  • For web development, marketing, or creative projects, up to 75% refund may be issued if work has started but remains in early stages and major deliverables have not been finalized.

  • Custom digital services, advertising campaigns, and creative assets that have been delivered or approved are non-refundable.

  • Clients are responsible for reviewing and approving all digital proofs prior to final execution.


Shipping & Delivery

  • Physical orders are shipped via standard carriers, typically within 48 hours after order completion.

  • Delivery timelines are subject to third-party carrier terms and cannot be guaranteed.

  • Currently, delivery is available within [Insert Region/Country].


Returns

  • Custom-made or printed items cannot be returned.

  • A 10% restocking fee applies to eligible non-customized returns.

  • Approved digital proofs or completed digital services are not eligible for return or refund.


Cancellations

  • Orders may be canceled before shipping, production, or project development begins.

  • Once a project has commenced or creative proofs have been approved, cancellations may no longer be possible.


10. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Email: info@northpeakdigital.cc
Website: northpeakdigital.cc